Effective date: 28 January 2026

 

Scott Robert Photography (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit scottrobert.com.au (the “Site”) or purchase physical products from us.

 

If you have questions about this policy, contact us at scottrobertphotography@gmail.com.

 

 

1) What personal information we collect

 

 

We may collect the following types of personal information:

 

Information you provide to us

 

• Contact details: name, email address, phone number

• Order details: billing address, shipping address, items purchased, selected options (for example: framed or print only, size, and frame colour where applicable)

• Communications: messages you send via contact forms, email, or social media

 

 

Information collected automatically

When you use the Site, we may automatically collect:

 

• device type, browser type, operating system

• IP address (which may indicate approximate location)

• pages viewed, time on page, click activity, and referring pages

 

 

This information is typically collected via cookies and similar technologies (see section 6).

 

Payments

Payments are processed securely by third-party providers available through Wix and/or integrated payment gateways. We do not store your full card details.

 

 

2) Why we collect and use your information

 

 

We collect and use personal information to:

 

• process and fulfil your orders (including manufacturing/fulfilment and shipping)

• communicate about orders, delivery updates, and customer support

• respond to enquiries and requests

• improve our website, products, and customer experience

• prevent fraud and maintain website security

• send marketing communications only if you opt in (you can unsubscribe at any time)

 

 

 

3) Who we share your information with

 

 

We only share personal information when necessary to operate our business and fulfil your order, including:

 

• Our production partner: an Australian, Melbourne-based manufacturing/fulfilment partner may receive your name, contact details (if required for delivery), and shipping address to print, frame (if selected), pack, and dispatch products.

• Delivery providers: couriers and postal services may receive delivery details to deliver your order.

• Payment providers: payment processors handle payments securely.

• Wix (website platform): our website is built and hosted on Wix and Wix may process information to provide the platform, checkout, and related services.

• Google Analytics: we use Google Analytics to understand how visitors use our Site (for example: traffic sources, pages visited, time on site, and basic device information).

 

 

We do not sell your personal information.

 

 

4) Made-to-order products and fulfilment

 

 

Many of our products are made to order. To fulfil these orders, we may share the minimum information required with our production partner and delivery providers (such as your shipping details and the product options you selected).

 

Where a framed product is supplied, the frame may be produced by our production partner. Warranty and product support are handled in line with our Terms & Conditions and your rights under the Australian Consumer Law.

 

 

5) How we store and protect your information

 

 

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include using secure platforms/service providers and restricting access to business systems.

 

However, no method of online transmission or storage is completely secure.

 

 

6) Cookies and similar technologies (Wix + Google Analytics)

 

 

Our Site uses cookies and similar technologies to:

 

• keep features working (for example: cart and checkout)

• remember preferences

• measure traffic and performance

• improve content and user experience

 

 

This includes cookies set by:

 

• Wix (for essential site functionality and performance)

• Google Analytics (to help us analyse website traffic and usage)

 

 

You can manage cookies through your browser settings. Disabling cookies may affect some Site functionality.

 

 

7) Marketing communications

 

 

If you subscribe or opt in at checkout, we may send you updates, offers, or product announcements. You can unsubscribe anytime using the link in any marketing email or by contacting scottrobertphotography@gmail.com.

 

We may still send transactional emails (such as order confirmations and shipping updates) that are required to fulfil your order.

 

 

8) Accessing or correcting your information

 

 

You may request access to the personal information we hold about you, or request corrections if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

 

To request access or correction, contact scottrobertphotography@gmail.com.

 

 

9) Deleting your information

 

 

You may request deletion of personal information we hold about you. We will take reasonable steps to comply, subject to legal requirements (for example: retaining certain records for tax, accounting, warranty, or dispute resolution).

 

 

10) External links

 

 

Our Site may contain links to third-party websites (including social media). We are not responsible for the privacy practices of third-party sites and recommend reviewing their privacy policies.

 

 

11) International visitors

 

 

Our business operates from Australia. If you access our Site from outside Australia, your information may be processed in Australia and/or by service providers that may process or store data in other countries.

 

 

12) Changes to this policy

 

 

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.

 

 

13) Contact us

 

 

Scott Robert Photography

Email: scottrobertphotography@gmail.com

Location: Newcastle, NSW, Australia (online business)